Orders still arrive by email, phone or spreadsheet
Someone has to retype everything into the real system by hand, and mistakes come with it.
B2B eCommerce development
For manufacturers, distributors and wholesalers still taking orders by email, phone and spreadsheets. We build a portal that knows your customers' contracts, approval chains and back-office systems — not a consumer checkout with a login screen bolted on.
SIGNS ORDERS ARE RUNNING ON TRUST, NOT A SYSTEM
Someone has to retype everything into the real system by hand, and mistakes come with it.
Each company has its own deal — but nothing stops the wrong price reaching the wrong customer.
A buyer requests it, a manager approves it, finance pays for it — and nobody has one place to see where it's stuck.
The portal, the warehouse and the accounting software don't agree, so someone reconciles it by hand.
OUR APPROACH
Get these three right before anyone designs a screen, and the rest of the build gets much simpler.
Every company, branch and buyer gets its own accounts, roles and approval rights — not one shared login.
The portal manages access; your CRM or directory stays the source of truth for who belongs to which company.Contract prices, minimum order quantities and stock all come from wherever they actually live today.
We don't copy your product data into the portal — we ask your systems for the current answer, every time.Drafts, approvals, reorders and purchase-order references all need a visible trail.
The order lands once in your system of record — not retyped by someone on your team.WHAT WE CAN OWN
Branches, buyers, approvers and finance users each get the right access — set up once, not re-explained over email every time someone new joins a customer's team.
We model the roles; your CRM or identity system still owns who belongs where.Quick reorder, bulk upload, quote requests and multi-step approvals all end in one place — your existing order system — instead of three separate workarounds.
Payment, tax and credit decisions stay with your finance systems; the portal reflects them, not replaces them.Past orders, shipment status and documents are searchable by the buyer, not just by someone on your support team with system access.
Document generation and storage can stay in your existing back office if that's already working.HOW WE WORK
Your customer types, order journeys, approval rules and current systems.
We map who owns which data and where today's workarounds actually are.
A picture of the real workflow, exceptions included.
The agreed workflow and a list of system owners.
We define what the portal owns, what it asks for, and how failures get handled.
A plan for accounts, pricing, approvals and data flow.
The plan and a first customer segment to prove it on.
We build one complete path — login to invoice — and test it against real rules.
A working portal for that first group of customers.
The tested path and your current data.
We migrate the data that matters, rehearse support, and watch for anything we missed.
A live portal, plus a plan for the next customer group.
FREQUENTLY ASKED
A regular store sells to one person with one price. This is built around companies — several people, negotiated terms, approvals and paperwork most consumer stores never touch.
Yes — that's usually the right call. The portal asks for the current price each time instead of keeping its own copy that can go stale.
Yes, once we've agreed how it gets checked line by line and who gets told when something doesn't match.
One complete journey for one group of customers — login, the right catalogue, the right price, placing an order and seeing its status — rather than every feature for everyone at once.
Tell us how orders actually move through your business today — we'll tell you what a portal would need to get right from day one.
Talk through your B2B workflow →Several independent sellers trading through you, not just your own customers buying? See marketplace development →